Upload Limits
Upload limits vary by plan. These limits are enforced during the security and validation phase before processing begins.
Limits by plan
| Limit | Free | Starter | Pro | Team | Enterprise |
|---|---|---|---|---|---|
| Max file size | 10 MB | 15 MB | 25 MB | 100 MB | 500 MB |
| Max pages per document | 50 | 75 | 150 | 500 | 5,000 |
| Max documents in workspace | 10 | 50 | 200 | 2,000 | Unlimited |
| Storage | 250 MB | 1 GB | 5 GB | 50 GB | Unlimited |
What happens when you hit a limit
- File too large: the upload is rejected immediately with a message showing your plan’s limit and the file size
- Too many pages: detected during the preflight stage; the document is marked as failed with a
page_limit_exceedederror - Document count reached: you cannot upload new documents until you delete existing ones or upgrade
- Storage full: new uploads are blocked until you free space (delete documents and empty trash) or upgrade
You never lose access to existing documents. Reaching a limit only blocks new uploads. Your existing documents, notes, collections, and conversations remain fully accessible.
Supported file types
| Format | Extension | Max support |
|---|---|---|
.pdf | Full support: text extraction, metadata, citations, tables, figures, equations | |
| Microsoft Word | .docx | Good support: text and basic formatting extracted, limited metadata |
| Plain text | .txt | Basic support: text only, no metadata extraction |
Other file types (.epub, .html, .md, .bib) are not yet supported. Unsupported file types are rejected during upload validation.
Tips for staying within limits
- Delete documents you no longer need: they go to Trash first (recoverable for 30 days), then empty Trash to reclaim storage immediately
- Compress large PDFs before uploading. Most PDF editors can reduce file size with minimal quality loss
- Split very long documents (books, dissertations) into chapters if they exceed your plan’s page limit
- Upgrade your plan if you consistently hit limits. See Plans & Pricing
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